You may send an e-mail order inquiry to
Sales Inquiries. Please include the item number, quantity, and description of the item
(include details such as size, choice of metal for settings, ring size, etc.
when pertinent. Also include your shipping address. We will confirm
availability and total cost (including shipping/insurance) by return e-mail. If you
wish to discuss a potential order, or have questions, send an e-mail to Information, or
leave a contact telephone number, your time zone, and the best time for us to call (within
the United States). You may also mail an order to the postal address below. All orders from outside the United States will require special purchasing
arrangements. We do not maintain an 800 number or a dedicated business phone.
Priority mail shipping and insurance costs for items under 1 lb and First Class mail plus
insurance costs for items under 4 oz (gemstones, jewelry items) can be determined from the
table below. If you are a resident of Colorado, the state & local sales tax of 4.5% must
also be included. For larger items, or items to be shipped outside the United
States, we will inform you of the shipping and insurance charges. Shipping will
normally be by US priority mail, First Class mail, or UPS Ground. Orders must
be prepaid by cashier's check or money order made out to "Geolite". We
do not offer COD service. Loose gemstones will normally be
shipped within three working days of receiving payment; jewelry will take longer. If you use a personal check,
we must wait until the check clears before shipping and this can delay the shipping date
by about one week.
This table is for small items mailed to an address in
Please contact us for shipping costs on larger or out of US items.
|Order Amount for Insurance ($)
||<4oz, First Class mail
& insurance ($)
|<1 lb, Priority mail
& insurance ($)
||$17.25 + $1.35/$100
Registered Mail is available for an additional
Any gemstone listed on our
website may be returned for a full refund (excluding mailing/insurance costs)
within 15 days of the date the item is received. It must be in original condition.
Note that custom-assembled jewelry can be returned for a refund of the gemstone
price, but not the price of the settings. This is because we cannot return
these to our settings supplier once they have been polished and the prongs have
been bent to hold the gemstones. Please contact Geolite at the above e-mail address for a Return Authorization Number.
This number should accompany any item you return to us. You must pay return shipping
charges. Returns should be sent to the postal address shown below.